The Lab
UX
5 articles on UX research, dark patterns, content testing and inclusion. How specialist content stays clear and accurate after AI summaries.
Interpretation Stability in AI Answers
A testable framework for claim fidelity: measure whether conditions, evidence levels and validity survive AI summarization and rephrasing.
Read articleBad UX Endangers IT Security and Inclusion
A documented CAPTCHA case shows why abuse prevention, server-side validation and accessibility must be tested together.
Read articleContent Testing: Test Clarity, Measure Impact
A lean content-testing process for clearer interfaces, supportable conversion hypotheses and more reliable AI conversations.
Read articleAI Personas as Hypotheses: Making Contradictions Visible
How synthetic personas can produce usage hypotheses and test questions without replacing interviews, behavioral data, or real users.
Read articleDark Patterns in UX Design at Banks
An anonymized banking case shows how a reward, unclear purposes, and repeated prompts can distort consent.
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